Product Support How-To Guides
How do I use my Quattro 4G as a Voice Recorder?
To use the voice recorder, tap the App icon from the home screen and scroll over to the Sound Recorder. Tap on the Sound Recorder and press record to start the recording. Press stop when you have finished recording and select “Use this recording” to save the file. Select “Discard” if you are unsatisfied with the recording
How do I add a Widget to my Quattro 4G Home screen?
To add a widget, press down and hold on an empty space on the home screen. From here tap on Widgets from the “Add to Home screen” popup. Select the Widget to be placed on the home screen.
Can I Open Microsoft® Office files and/or Adobe® Acrobat® PDFs on my Quattro 4G?
Yes, to open Microsoft® Office file and Adobe® Acrobat® PDF files you must download a third party application to assist you.
Can I listen to music, read a book and download videos using the Google Play Store?
Google Play is your one-stop shop for all your favorite entertainment. With over 450,000 apps, millions of songs and books, and thousands of movies, Google Play has something for everyone. Before you decide on what you want, sample a song or book for free, view app ratings, and peruse reviews.
How do I Uninstall an Application from my Quattro 4G?
Uninstalling Applications can be found under the Settings menu. From here you can enter the Applications tab then to Manage applications tab. From here you can select the application you would like to uninstall. Tap on that application then tap Uninstall.
How do I set Alarms on my Quattro 4G?
To set up alarms on your Quattro 4G you need to access the application menu by tapping App then select the Clock application. From here select the alarm clock in the bottom left corner. From here you can add and view alarms. After selecting to add an Alarm, select the time for the alarm and whether or not you want to repeat the alarm. You may enable other options to modify the alarm sounds and vibrations.
Battery
What's the Notification Light on the battery icon of my device, and what do the colors mean??
On the top-right corner of the front of your device, there is a battery indicator. The LED indicator notifies you of the different status of your battery. It is red when the battery level is critical, yellow when low, green when normal, and green with a charging symbol when charging.
How do I install or remove the Battery Cover and Battery for my Quattro 4G?
To remove the battery cover slide down the back cover. To install or remove the battery check to see where the indents are on the battery and put it into the phone with the indented side up.
How can I Extend Battery Life for my Quattro 4G?
To extend the battery life of your device, turn off all data connection(s) that you are not using.
Calling Features
Can I increase the Call Volume on my Quattro 4G?
To increase the call volume, you can adjust the volume accordingly with the volume keys at the side of your phone.
How do I Reject an Incoming Call on my Quattro 4G?
When receiving an incoming call on your mobile device, you have the option of rejecting the call and sending it to voicemail. You do this by touching and sliding the “Reject Call” Icon to the left.
Camera/Camcorder
How Do I Take Pictures and Video With My Quattro 4G Mobile Device?
To take a picture from the Home screen, press the App tab then the Camera. Aim the camera accordingly and press the shutter button to take the picture. You can also use the Camera button to go to the Camera mode and take a picture as well. By shifting the bottom indicator from the camera image to the video camera image will switch the mode from Camera to Camcorder mode. You can also switch between the front and rear facing camera.
Connection
What are the different Indicator Icons on my Quattro 4G, and what do they mean?
Indicator icons display your current signal strength: the greater the number of bars, the stronger the signal. There is a display when your phone is downloading a file and an indicator to signify that Airplane Mode is active. If there is no indicator, calls and data connections cannot be made or received.
How do I connect my Quattro 4G to my computer for Tethering (use as a Wireless Modem)?
Your mobile device can be used as a wireless modem. You can share your device’s internet connection with your computer. When 4G is active, open “Mobile Hotspot”, select “USB Tethering”, and wait for your computer to recognize your phone as a modem.
How do I insert or remove the microSD™ card in my Quattro 4G?
To insert or remove the microSD™ card into your Quattro 4G, pull down on the back cover to unlock it. From here you can insert or remove the microSD™ card.
How do I insert the SIM Card into my Quattro 4G?
To insert or remove the SIM card into your Quattro 4G, pull down on the back cover to unlock it. From here you can insert or remove the SIM card.
How do I use the Airplane Mode setting on my Quattro 4G?
Airplane Mode can be found by scrolling down the notification bar and tap the Airplane icon. This feature turns off all of your device’s wireless transmitting features, like Wi-Fi ®, Bluetooth ®, and the connection to your wireless service provider.
What are my Notification Options on my Quattro 4G?
The notification options allow you to change the sound file when a notification occurs. This option can be found from the “Settings” menu then to the Sound settings tab. Scroll down and you can change the ringtone for your messages.
What are the Location Settings that are available on my Quattro 4G?
GPS and Location Settings allow you to choose how your mobile device will determine the current location. To access this option, go to the “Settings” menu then tap on the “Location & Security” tab then selects “Use GPS satellites” to enable this option.
How Do I Pair My Quattro 4G Mobile Device with a Bluetooth Device?
Bluetooth pairing needs to be enabled. To do this, you need to access the Wireless & Network settings from the “Settings” menu. From here enable Bluetooth and enter “Bluetooth settings”. Enable pairing on the Bluetooth device with which you want to pair to your phone. Scan for devices on your phone and selected the appropriate Bluetooth device.
Contacts
How do I transfer my contacts from my Windows PC to my Android device?
Windows PC Contacts Transfer Contacts From Your PC If you currently keep your contacts in Outlook® and want to transfer them to your device, you can export contacts from Outlook to a comma separated value (.csv) file and import those contacts into your Google™ Account for synchronization.
Display
Can I Adjust the Screen Brightness on my Quattro 4G?
The screen brightness display can be adjusted. To do this you need to enter the “Settings” menu. Tap on “Display” then adjust the brightness of the display to your liking. You can also select Automatically adjust Brightness.
Can I Adjust the Screen Timeout on my Quattro 4G?
Yes you can adjust the screen timeout of the display. To do this, open the application menu then touch Settings Display Screen timeout. From here select the desired delay from 15 seconds to 30 minutes.
Can I change the Wallpaper that is shown on my Quattro 4G?
Changing the Wallpaper is done by long tapping the Home screen (behind your shortcuts and widgets) and selecting Wallpapers then select the location of the image you want to use for the background. Note: By selecting a live wallpaper, battery will be drained faster.
What information will I need to set up Exchange ActiveSync® on my mobile device?
Some devices may have a wizard that will help to set up your account using only your email address and password. Other devices will require that you enter domain and Exchange server information. Server information can be found in the Outlook® Web App.
Do all Coolpad mobile devices support email?
Yes all Coolpad mobile devices support email.
Does Android™ support Exchange ActiveSync®, or is it only for Windows® phones?
Many Android devices do support Exchange ActiveSync. On an Android device, go to Settings > Accounts and Sync and look for either Exchange ActiveSync or Corporate Email.
Internet
How Do I Turn on Mobile Hotspot on My Quattro 4G Mobile Device?
This option works best on 4G however it must be provisioned by your carrier. This can be done by accessing the App tab from the home screen and selecting 4G mobile hotspot. Enable Portable Wi-Fi hotspot then enter the settings to configure it. Select the Network SSID name and the password is the device’s MDN.
Memory
Can I Upgrade the memory of My Quattro 4G Mobile Device?
The external memory provided by the microSD card is 2 GB however the device supports up to 32 GB microSD™ card
Messaging
Can I change the Keyboard Input options on my Quattro 4G?
You can change the keyboard settings on your device by opening the “Settings” menu then to “Language & Keyboard” tab. From here you can select the type of keyboard you would like to change. You can also change it from the popup keyboard by holding on the alternate setting “123” key.
If someone sends me an attachment, will I be able to view it on my phone?
If your phone has an image viewer, you will likely be able to view attached images. You may need to install another application to enable the office/productivity suite to be viewed properly.
Multimedia
How Do I Take Pictures and Video With My Quattro 4G Mobile Device?
To take a picture from the Home screen, press the App tab then the Camera. Aim the camera accordingly and press the shutter button to take the picture. You can also use the Camera button to go to the Camera mode and take a picture as well. By shifting the bottom indicator from the camera image to the video camera image will switch the mode from Camera to Camcorder mode. You can also switch between the front and rear facing camera.
How do I Play a Video on my Quattro 4G?
Your mobile device can play videos in the following formats: MP4, 3GP, and AVI. To play videos on your device select the file you would like to watch from the Gallery.
Operating System
What version of the Android™ platform does my Quattro 4G use?
Quattro 4G uses Android™ version 2.3.7 Gingerbread. The version number can be checked by entering “Settings”>”About Phone”.
Power Settings & Configuration
How do I Create and Delete a Calendar Event on my Quattro 4G?
To create a calendar event on your mobile device, open the Calendar application and tap the date that you wish to add the event to then double tap the time. Input event information and click Done to finish. To delete an event enter the event then hit the menu button and select delete.
How do I Reset a forgotten Lock Pattern on my Quattro 4G?
If you forgot your device’s lock pattern, you can reset it using your Google™ Account credentials after failing to input the correct password after 5 times. Touch this option and follow up to unlock your phone.
How do I Access Voicemail on my Quattro 4G?
You can access your voicemail by tapping the phone icon. Hold down the number 1 and it should direct you to the voicemail.
What Accessibility options are available on my Quattro 4G?
Coolpad supports Accessibility options however you must download them from Google Play Store. To access these download accessibility options you should tap Settings Accessibility. From there you can enable or disable the accessibility features.
Can I change the Default Language used by my Quattro 4G?
Yes, your mobile device supports English, Chinese, Spanish, and Korean. To change the language on your device go to the Settings menu then select Language & Keyboard. Select the language you would like to use.
How do I change the Haptic (Vibration) Feedback settings on my Quattro 4G?
Your mobile device can be configured to provide you with haptic feedback, using the device’s vibrate function. Instead of sounding a tone when you touch the screen and input is accepted, the device will provide short pulses of vibration that you can feel, indicating that the button has been pressed.
What are the different Buttons and other Physical Features of my Quattro 4G?
Front View of Your Phone Front View Earpiece: Allows you to hear the caller. Light and Proximity Sensors: Use the ambient light level to adjust keypad access. If the light path is blocked — for example, when holding the phone close to your ear — the touchscreen will turn off.
Sound
What are my Notification Options on my Quattro 4G?
The notification options allow you to change the sound file when a notification occurs. This option can be found from the setting menu then to the Sound settings tab. Scroll down and you can change the ringtone for your messages.
How do I set Alarms on my Quattro 4G?
To set up alarms on your Quattro 4G you need to access the application menu by tapping App then select the Clock application. From here select the alarm clock in the bottom left corner. From here you can add and view alarms. After selecting to add an Alarm, select the time for the alarm and whether or not you want to repeat the alarm. You may enable other options to modify the alarm sounds and vibrations.
Specifications
Where can I find the International Mobile Equipment Identifier (IMEI) for my Quattro 4G?
To find the IMEI number you can go to the “Settings” menu and select “About phone”. Select the “Status” tab after and scroll down to the IMEI number. You can also slide down the battery cover and remove the battery to find the IMEI number.
How do I transfer my contacts from my Windows PC to my Android device?
If you currently keep your contacts in Outlook® and want to transfer them to your device, you can export contacts from Outlook to a comma separated value (.csv) file and import those contacts into your Google™ Account for synchronization.
How do I transfer my media from my Quattro 4G mobile device to my Windows PC?
Connect your phone via USB to your computer. Return to your device to view the “USB Mass Storage” menu and select Turn on USB storage to view your phone’s on your PC. To find the location of the phone, go to “My Computer”.
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